The Effective Supervisor’s
Development Program
Introduction:
Effective
supervisors have a high impact on their teams and all those with whom they
work. What results from a high impact supervisor is a team that performs with
diligence and commitment and staff who feel, not only that they are valued, but
also that what they do matters and that they can make a difference. The effective
supervisor also impacts on the organization - championing change and efficiency
in their own area and co-operating proactively with others to mutual benefit
and for organizational success.
This exciting
and interactive workshop examines the differences between ‘high’ and ‘low’
impact supervisors. It explores the skills and attitudes that make the
difference between ‘great’ performers and ‘ordinary’ ones and provides
participants with the opportunity to measure themselves against a model of
excellence and develop the skills they need to enhance their impact.
Course
Objectives:
By the end of this course delegates will be able to:
Who
Should Attend?
Executives, Managers, Supervisors, Team Leaders,
Superintendents, Financial Officers and Controllers, Process Managers,
Strategic Planning Managers, Key Personnel, Champions, Officers, Management
Professionals, Coordinators
Course Outline:
Supervisor’s Role
· Course introduction and
objectives
· Action planning
· Making an impact: what makes a
great supervisor
· Roles, behaviors skills and
attitudes
· Understanding the organization
· Managing relationships
· Influencing skills
Delegation & Supervisory
Style/ Team- working and Leadership
· Delegating tasks and
responsibilities
· Supervisory & leadership
style
· Concept of empowerment
· Group dynamics and team formation
· Conflict and conformity in group
situations
· Team roles
· Developing a super team
· Problem solving & decision
making
Managing People & Performance
· Dimensions of performance
· Practical motivation
· Appraisal – making it work for
you and your team
· Coaching and developing staff
· Skills of on-job-training
· Assertiveness
· Dealing with difficult people
situations
Managing People & Performance:
Personal Effectiveness
· People Problems
· Criticism skills
· Discipline
· Making time for self and others
· Planning & priority setting
· Interruptions & accessibility
Improving Communication /
Managing Change/ Action Planning
· Overcoming the barriers and pitfalls
in communication
· Understanding change
· Continuous improvement and the
high impact supervisor’s role
· Creativity and implementing
change
· Making a case and influencing
skills
· Action planning and course review
| Code | From | To | City | Fee | |
|---|---|---|---|---|---|
| ML16 | 24 Feb 2020 | 06 Mar 2020 | California | US$ 9000 | Book |
| ML16 | 27 Apr 2020 | 08 May 2020 | Geneva | US$ 9500 | Book |
| ML16 | 08 Jun 2020 | 19 Jun 2020 | Bangkok | US$ 7500 | Book |
| ML16 | 09 Aug 2020 | 20 Aug 2020 | Alexandria | US$ 6500 | Book |
| ML16 | 26 Oct 2020 | 06 Nov 2020 | Singapore | US$ 8500 | Book |
| ML16 | 14 Dec 2020 | 25 Dec 2020 | Istanbul | US$ 7500 | Book |
|
DUBAI OFFICE
Ittihad Deira Building, |
USA OFFICE 642 E14 Street,10009-13 Manhattan, New York (NY) USA info@petrogas-training.com |
EGYPT OFFICE 52 General Kamal Hejab Street,Suez Bridge, Cairo, Egypt info@petrogas-training.com |
Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.
Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.
We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.
Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.
A- Have staff trained in the latest training and development approaches
B- Support nationalization and talent management initiatives
C- Have properly trained and informed people who will be able to add value
D- Gain relevant technical knowledge, skills and competencies
A- Develop job related skills
B- Develop personal skills in subject matter
C- Have a record of your growth and learning results
D- Bring proof of your progress back to your organization
F- Become competent, effective and productive
G- Be more able to make sound decisions
H- Be more effective in day to day work by mastering job-related processes
I- Create and develop competency to perform job well
A- 10% discount after 05 candidates’ registration.
B- 15% discount after 10 candidates’ registration.
C- 20% discount after 20 candidates’ registration.
D- 25% discount after 25 candidates’ registration.
E- 30% discount after 30 candidates’ registration
F- Higher discount rates will be offered based on work volume with different clients.
A- One extra free seat is offered on 4 candidates on the same course and dates.
B- Two extra free seats are offered on 6 candidates on the same course and dates.
C- Three extra free seats are offered on 8 candidates on the same course and dates.
D- Four extra free seats are offered on 10 candidates on the same course and dates.
E- Five extra free seats are offered on 12 candidates on the same course and dates.
Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).
If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.
PAYMENT POLICY
Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.
COPYRIGHT
© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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