The Effective Supervisor’s Development Program

Introduction:

Effective supervisors have a high impact on their teams and all those with whom they work. What results from a high impact supervisor is a team that performs with diligence and commitment and staff who feel, not only that they are valued, but also that what they do matters and that they can make a difference. The effective supervisor also impacts on the organization - championing change and efficiency in their own area and co-operating proactively with others to mutual benefit and for organizational success.

This exciting and interactive workshop examines the differences between ‘high’ and ‘low’ impact supervisors. It explores the skills and attitudes that make the difference between ‘great’ performers and ‘ordinary’ ones and provides participants with the opportunity to measure themselves against a model of excellence and develop the skills they need to enhance their impact.

Course Objectives:

By the end of this course delegates will be able to:

  • Extend their understanding of their roles and the nature of high impact supervisory skills
  • Develop a strategy to enhance the effectiveness of their teams
  • Develop a strategy to support and develop the performance of each team member
  • Review their personal working practices and supervisory style
  • Explore the nature of organizational change and their role in it

Who Should Attend?

Executives, Managers, Supervisors, Team Leaders, Superintendents, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Management Professionals, Coordinators

Course Outline:

Supervisor’s Role

· Course introduction and objectives

· Action planning

· Making an impact: what makes a great supervisor

· Roles, behaviors skills and attitudes

· Understanding the organization

· Managing relationships

· Influencing skills

Delegation & Supervisory Style/ Team- working and Leadership

· Delegating tasks and responsibilities

· Supervisory & leadership style

· Concept of empowerment

· Group dynamics and team formation

· Conflict and conformity in group situations

· Team roles

· Developing a super team

· Problem solving & decision making

Managing People & Performance

· Dimensions of performance

· Practical motivation

· Appraisal – making it work for you and your team

· Coaching and developing staff

· Skills of on-job-training

· Assertiveness

· Dealing with difficult people situations

Managing People & Performance: Personal Effectiveness

· People Problems

· Criticism skills

· Discipline

· Making time for self and others

· Planning & priority setting

· Interruptions & accessibility

Improving Communication / Managing Change/ Action Planning

· Overcoming the barriers and pitfalls in communication

· Understanding change

· Continuous improvement and the high impact supervisor’s role

· Creativity and implementing change

· Making a case and influencing skills

· Action planning and course review

COURSE LOCATIONS

Code From To City Fees
ML16 24 Feb 2020 06 Mar 2020 California US$ 9000 Register
ML16 27 Apr 2020 08 May 2020 Geneva US$ 9500 Register
ML16 08 Jun 2020 19 Jun 2020 Bangkok US$ 7500 Register
ML16 09 Aug 2020 20 Aug 2020 Alexandria US$ 6500 Register
ML16 26 Oct 2020 06 Nov 2020 Singapore US$ 8500 Register
ML16 14 Dec 2020 25 Dec 2020 Istanbul US$ 7500 Register

DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE
info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA
info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt
info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.

TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.

TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.

ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.

ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies

PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well

FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  

SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.

REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 

CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.

PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.

COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.