Advanced Office Management
Techniques
Introduction:
This course is
designed to increase the skills of senior support personnel across a range of
disciplines. The course identifies and examines the key components of the role
and within each element builds up a range of approaches and techniques for
operating an efficient office or support team. These elements include
interpersonal, communication, organizational and time management competencies.
As can be seen
from the course outline below, the event is broken down by the day to broadly
reflect the key components of the role. However, as you will discover when you
attend the event, such skills and techniques will be required in a blended and
integrated way as you meet the challenges of your workplace. Throughout the
event, you will practice communication, organizational and planning skills on
an ongoing and linked basis as you would within your normal working
environment.
Course
Objectives:
At the end of this seminar participants will:
· Identify
the key components within the job role of the Office Manager/ Executive
Assistant / PA
· Practice
the techniques and skills demonstrated on the event
· Discuss
experiences with fellow delegates and learn possible techniques for advancement
of such skills in Facilitator led discussions
· Build an
approach that suits their own individual style and workplace
Who
Should Attend?
Administrative personnel, Supervisors,
Administration Officers, Secretaries, Administrative Personnel, Clerks,
Document Controllers, Executive Secretaries, Administrative Assistants,
Assistant Controllers, Data Loaders, Camp Admins, Projects Administrators,
Technical Assistants, Office Administrators & Managers, HR Officers, PA’s
& Secretaries, Records Officers, Events Planners & Designers, Event
Managers, Project Coordinators, Customer Service Personnel, Procurement
Officers, Support Staff, anyone involved in office management and
administration skills and practices, Office Administrators, Office Professionals,
Supervisors of clerical and administrative staff, Executive Secretaries,
Personal Assistants
Course
Outline:
The Office Manager / Executive
Assistant Role: An Overview
Setting and Meeting Objectives
Resource and Team Management
Communication Skills
The Working Day
| Code | From | To | City | Fee | |
|---|---|---|---|---|---|
| AS08 | 09 Feb 2020 | 20 Feb 2020 | Cairo | US$ 6500 | Book |
| AS08 | 19 Apr 2020 | 30 Apr 2020 | Dubai | US$ 7000 | Book |
| AS08 | 15 Jun 2020 | 26 Jun 2020 | Kuala Lumpur | US$ 7500 | Book |
| AS08 | 24 Aug 2020 | 04 Sep 2020 | Istanbul | US$ 7500 | Book |
| AS08 | 26 Oct 2020 | 06 Nov 2020 | Marbella | US$ 8500 | Book |
| AS08 | 28 Dec 2020 | 08 Jan 2021 | Amsterdam | US$ 9500 | Book |
|
DUBAI OFFICE
Ittihad Deira Building, |
USA OFFICE 642 E14 Street,10009-13 Manhattan, New York (NY) USA info@petrogas-training.com |
EGYPT OFFICE 52 General Kamal Hejab Street,Suez Bridge, Cairo, Egypt info@petrogas-training.com |
Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.
Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.
We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.
Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.
A- Have staff trained in the latest training and development approaches
B- Support nationalization and talent management initiatives
C- Have properly trained and informed people who will be able to add value
D- Gain relevant technical knowledge, skills and competencies
A- Develop job related skills
B- Develop personal skills in subject matter
C- Have a record of your growth and learning results
D- Bring proof of your progress back to your organization
F- Become competent, effective and productive
G- Be more able to make sound decisions
H- Be more effective in day to day work by mastering job-related processes
I- Create and develop competency to perform job well
A- 10% discount after 05 candidates’ registration.
B- 15% discount after 10 candidates’ registration.
C- 20% discount after 20 candidates’ registration.
D- 25% discount after 25 candidates’ registration.
E- 30% discount after 30 candidates’ registration
F- Higher discount rates will be offered based on work volume with different clients.
A- One extra free seat is offered on 4 candidates on the same course and dates.
B- Two extra free seats are offered on 6 candidates on the same course and dates.
C- Three extra free seats are offered on 8 candidates on the same course and dates.
D- Four extra free seats are offered on 10 candidates on the same course and dates.
E- Five extra free seats are offered on 12 candidates on the same course and dates.
Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).
If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.
PAYMENT POLICY
Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.
COPYRIGHT
© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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