Writing Effective Policies, Procedures, Specifications & Standards
Introduction
All business activities are governed by writing policy and procedures. Much effort is spent on looking at how to draft documents, and, while this is important, it sometimes overshadows the importance of the Policy or Procedure, and related documents such as Specifications and Standards. The course will look at how these documents are created, and some of the main clauses that appear in them, all using real examples wherever possible. The course will then consider methods to be used in drafting Policy and Procedures, and, in particular, how to avoid ambiguity and uncertainty.
Course Objectives:
By the end of this course delegates will be able to:
Who Should Attend?
Those who find themselves responsible for leading on, or implementing Policy and Procedures mechanisms in both the public and the private sector, In addition, it will raise the awareness of those who have been allocated potential or specific tasks in maintaining Policy and Procedures but have insufficient time to devote to the subject
Course Outline:
Introduction to Policy & Procedure Writing
· Introduction
· Why they are important
· What makes a good Policy
· The structure of Policy and Procedures
· Writing styles
· Incorporation of other documents
The Governance and Roles involved in Policy
· The role of Policy and Procedures
· What needs to be included
· Who needs to be involved
· The review process
· The approval process
· Publication
How to Implement Policy & Procedures
· Review of examples of Policy and Procedures
· Avoiding ambiguity
· Standards –ISO
· Communications
· How to ensure staff compliance
· Maintenance
Drafting Policy & Procedure
· Drafting guides
· Best practice
· Useful tips
· Effective writing
· Commercials
· Drafting exercises, based on the documents reviewed
Case Studies and Workshops
· Case Studies
· Groups
· Workshop objectives
· Workshop
· Final wrap-up
| Code | From | To | City | Fee | |
|---|---|---|---|---|---|
| HRT11 | 27 Jan 2020 | 07 Feb 2020 | Beijing | US$ 8500 | Book |
| HRT11 | 23 Mar 2020 | 03 Apr 2020 | Madrid | US$ 8500 | Book |
| HRT11 | 18 May 2020 | 29 May 2020 | Bangkok | US$ 7500 | Book |
| HRT11 | 27 Jul 2020 | 07 Aug 2020 | London | US$ 8000 | Book |
| HRT11 | 28 Sep 2020 | 09 Oct 2020 | Istanbul | US$ 7500 | Book |
| HRT11 | 23 Nov 2020 | 04 Dec 2020 | Kuala Lumpur | US$ 7500 | Book |
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DUBAI OFFICE
Ittihad Deira Building, |
USA OFFICE 642 E14 Street,10009-13 Manhattan, New York (NY) USA info@petrogas-training.com |
EGYPT OFFICE 52 General Kamal Hejab Street,Suez Bridge, Cairo, Egypt info@petrogas-training.com |
Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.
Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.
We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.
Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.
A- Have staff trained in the latest training and development approaches
B- Support nationalization and talent management initiatives
C- Have properly trained and informed people who will be able to add value
D- Gain relevant technical knowledge, skills and competencies
A- Develop job related skills
B- Develop personal skills in subject matter
C- Have a record of your growth and learning results
D- Bring proof of your progress back to your organization
F- Become competent, effective and productive
G- Be more able to make sound decisions
H- Be more effective in day to day work by mastering job-related processes
I- Create and develop competency to perform job well
A- 10% discount after 05 candidates’ registration.
B- 15% discount after 10 candidates’ registration.
C- 20% discount after 20 candidates’ registration.
D- 25% discount after 25 candidates’ registration.
E- 30% discount after 30 candidates’ registration
F- Higher discount rates will be offered based on work volume with different clients.
A- One extra free seat is offered on 4 candidates on the same course and dates.
B- Two extra free seats are offered on 6 candidates on the same course and dates.
C- Three extra free seats are offered on 8 candidates on the same course and dates.
D- Four extra free seats are offered on 10 candidates on the same course and dates.
E- Five extra free seats are offered on 12 candidates on the same course and dates.
Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).
If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.
PAYMENT POLICY
Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.
COPYRIGHT
© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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