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Seminars

The Senior & Executive Secretary’s Development Program



Introduction:


The Senior Secretary holds a key position of influence and a powerful partnership with the senior management team. Success in this role has a direct effect on the success of executive operations. The Senior Secretary who understands the role and pressures of management and even thinks like the team will achieve improved performance, outstanding results and respect from superiors and the executive team. You will learn:

  • How to communicate better with a wide range of people
  • How to negotiate with other more effectively
  • How to use a variety of time tools effectively
  • Improvement in memory skills
  • How to motivate yourself and others
  • How to analyze your performance for future development opportunities

Course Objectives:


By the end of this course delegates will learn about:

 

  • Creating opportunities for your personal development and accepting the challenges when they arise
  • Managing yourself, your subordinates, your colleagues and your boss more effectively
  • Developing the competence & managerial aspects of your role
  • Improving your confidence, assertiveness and communication skills
  • Managing the stress and pressure in an increasingly challenging environment
  • Understanding your own and others personality & its effect on behaviour
  • Make better and more effective decisions

Who Should Attend?


Administrative Personnel, Supervisors, Administration Officers, Administrators, Secretaries, Administrative Personnel, Clerks, Document Controllers, Executive Secretaries, Administrative Assistants, Assistant Controllers, Data Loaders, Camp Admins, Projects Administrators, Technical Assistants, Office Managers, existing or prospective office managers, senior administrators and supervisors of junior level employees, anyone involved in office management and administration skills and practices

Course Outline:


Defining and Developing the Role

·        The Executive PA

·        Defining the responsibilities and authority of your role

·        Identifying ways of broadening your role and creating opportunities to increase your responsibilities

·        Developing the managerial aspects of your role

·        Planning for development Understanding your own and others personality & subsequent behaviour

 

Effective Communication

·        Interacting with others and networking for success

·        Developing and advancing your relationship with your manager

·        Improving your communication skills

 

Developing Confidence

·        Trusting your initiative and judgment

·        Saying "no" constructively

·        Problem solving & decision making tools

·        Team roles and interaction with others

 

Developing and Improving Key Skills

·        Improving your confidence and assertiveness

·        Practicing effective time management skills

·        Concentrating, thinking, listening and making decisions under pressure

·        Conflict Management

·        Improving your memory

 

Getting Results

·        Benefiting from key motivation techniques

·        Achieving results through others

·        Managing stress and pressure that comes with change and challenge

·        Measuring your performance based on objectives, standards, responsibilities set and achieved

·        Preparing for your development

·        Action planning

COURSE LOCATIONS

Code From To City Fee
AS22 17 Feb 2020 21 Feb 2020 Madrid US$ 5500 Book
AS22 06 Apr 2020 10 Apr 2020 Bali US$ 5500 Book
AS22 08 Jun 2020 12 Jun 2020 Rome US$ 5500 Book
AS22 03 Aug 2020 07 Aug 2020 Manila US$ 5500 Book
AS22 25 Oct 2020 29 Oct 2020 Dubai US$ 4200 Book
AS22 27 Dec 2020 31 Dec 2020 Cairo US$ 3900 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.