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Seminars

The Art of Effective Communication & Persuasive Presentations

Introduction:

The ability to communicate effectively is critical in achieving sustained performance and business excellence. Business professionals must have the understanding and self-confidence to effectively present and communicate with clients, customers, suppliers and other business associates. Throughout this course, challenging one-to-one and group activities will help participants to enhance their communication skills, become more assertive and improve their proficiency in presenting both on their feet and in writing.

Course Objectives:

By the end of this course, delegates will be able to:

Use effective communication skills
Apply assertiveness when managing difficult situations and people
Overcome anxiety through adequate preparation and planning
Apply tools and techniques essential for delivering well-structured and powerful presentations
Engage and influence the audience while successfully maintaining their attention
Deliver authentic and inspirational presentations with an impact
Employ NLP to enhance communication skills
Understand the techniques of effective presentations
Understand cross-cultural communication
Assess their own presentation style
Prepare and present a written report
Run and deliver productive meetings

Who Should Attend?

Managers, Executives, Managers, Team Leaders, Superintendents, Chief Engineers, Senior Engineers, Newly Qualified Engineers, Plant Managers, Project Managers, Quality Managers, Technical Managers, Supervisors, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Supervisors, Department Heads, Engineers, Foremen, anyone in managerial and administrative positions, Engineering Professionals, Project and Design Engineers, Technical Operational Staff, Technical Sales Staff, Research and Development Professionals, Technical Personnel, Maintenance and Supervisory Managers, Maintenance Planning Staff, Technical Managers, Project team members

Course Outline:

Theories of behavioral and interpersonal relationships
Types and uses of communication
Barriers to communication
Lack of understanding
Limited skills
Identifying methods and skills of applying assertiveness and its impact on communication
Your assertive rights; the art of saying “No”
Handling conflict
Using Neuro Linguistic Programming (NLP) tools in communication
Improving personal and interpersonal relationships
Cross-cultural communication
Developing greater sensitivity to cultural differences
Avoiding potential cross-cultural pitfalls
Introduction to presenting
Identifying good & bad habits
Planning and preparing effective presentation
Tips on dealing with nerves and building self confidence
Delivering a presentation
Speaking with confidence whilst reading audience body language
Conveying your message clearly and to the point: appreciating the do’s and don’ts
Public speaking techniques
Understand the dynamics of public speaking
Differences between presentations and public speaking
Dealing with spontaneous situations
Thinking on your feet
Preparing and conducting effective meetings
Roles and responsibilities
Meeting structure and effectiveness
Report writing
Structuring and delivering a written report

COURSE LOCATIONS

Code	From	To	City	Fee
SSPD15	06 Jan 2020	10 Jan 2020	New Delhi	US$ 6000	Book
SSPD15	08 Mar 2020	12 Mar 2020	Cairo	US$ 3900	Book
SSPD15	11 May 2020	15 May 2020	Bali	US$ 5500	Book
SSPD15	06 Jul 2020	10 Jul 2020	Bangkok	US$ 4500	Book
SSPD15	14 Sep 2020	18 Sep 2020	London	US$ 5000	Book
SSPD15	09 Nov 2020	13 Nov 2020	Kuala Lumpur	US$ 4500	Book

DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE
info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA
info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt
info@petrogas-training.com

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.

TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.

TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.

ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.

ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies

PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well

FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.

SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.

REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).

CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.

PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.

COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.