Supporting & Troubleshooting Windows 10 Certification
This course is designed to provide the delegates with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them. Supporting and Troubleshooting Windows 10 certification training has been structured to enhance the knowledge of students on providing support and troubleshooting issues pertaining to Windows 10 OS devices. Various Windows 10 features and their functionalities to be used in AD environment along with their troubleshooting form the major aspects of this Windows 10 course. Students will learn to troubleshoot network connectivity, user settings, and remote connectivity related issues. This course is meant for Enterprise Desktop Support Technicians who are responsible for providing user support to Windows 10 work stations and devices in medium to large enterprises.
By the end of this course, delegates will be able to:
IT Engineers, IT Professionals, IT Directors, Engineers, IT Project Managers, IT Auditors, IT Compliance Managers, IT Coordinators, IT Support Managers, IT Officers, IT Support Specialists, IT System Administration, Technical Support Professionals, Chief Information Officers, Chief Risk Officers, Information Assurance Officers, Program Managers, Network Systems Analysts, Government Program Managers, R&D Project Managers, Software and System Developers, Chief Security Officers, Security Specialists, Chief Information Security Officers, Directors of Security, Security Architects, Security Operation Center Managers, Security Consultants, Security Managers, Security Auditors, Security Directors, Systems Administrators, Incident Response Analysts, Business Owners, Security Analysts, Security Systems Engineer, Network Architect, Operations Managers, Risk Management Professionals, Network Administration Professionals, Application Developers, Application Support Analysts, Application Engineers, Associate Developers, Technology Officers, Information Officers, Help Desk Specialist, Help Desk Technician, Database Administrators, Network Architects, Network Engineers, Network System Administrators, System Analysts, System Architects, System Designers
Implementing a Troubleshooting Methodology
Troubleshooting Start-up Issues
Troubleshooting Hardware and Device Drivers
Troubleshooting Remote Computers
Resolving Network Connectivity Issues
Troubleshooting Group Policy
Troubleshooting User Settings
Troubleshooting Remote Connectivity
Troubleshooting Resource Access within a Domain
Troubleshooting Resource Access for Non Domain Member Clients
Troubleshooting Applications
Maintaining Windows 10
Recovering Data and Operating System
| Code | From | To | City | Fee | |
|---|---|---|---|---|---|
| IT58 | 23 Feb 2020 | 27 Feb 2020 | Dubai | US$ 4200 | Book |
| IT58 | 13 Apr 2020 | 17 Apr 2020 | Guangzhou | US$ 5500 | Book |
| IT58 | 08 Jun 2020 | 12 Jun 2020 | Kuala Lumpur | US$ 4500 | Book |
| IT58 | 02 Aug 2020 | 06 Aug 2020 | Doha | US$ 4000 | Book |
| IT58 | 19 Oct 2020 | 23 Oct 2020 | London | US$ 5000 | Book |
| IT58 | 21 Dec 2020 | 25 Dec 2020 | Bali | US$ 5500 | Book |
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DUBAI OFFICE
Ittihad Deira Building, |
USA OFFICE 642 E14 Street,10009-13 Manhattan, New York (NY) USA info@petrogas-training.com |
EGYPT OFFICE 52 General Kamal Hejab Street,Suez Bridge, Cairo, Egypt info@petrogas-training.com |
Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.
Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.
We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.
Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.
A- Have staff trained in the latest training and development approaches
B- Support nationalization and talent management initiatives
C- Have properly trained and informed people who will be able to add value
D- Gain relevant technical knowledge, skills and competencies
A- Develop job related skills
B- Develop personal skills in subject matter
C- Have a record of your growth and learning results
D- Bring proof of your progress back to your organization
F- Become competent, effective and productive
G- Be more able to make sound decisions
H- Be more effective in day to day work by mastering job-related processes
I- Create and develop competency to perform job well
A- 10% discount after 05 candidates’ registration.
B- 15% discount after 10 candidates’ registration.
C- 20% discount after 20 candidates’ registration.
D- 25% discount after 25 candidates’ registration.
E- 30% discount after 30 candidates’ registration
F- Higher discount rates will be offered based on work volume with different clients.
A- One extra free seat is offered on 4 candidates on the same course and dates.
B- Two extra free seats are offered on 6 candidates on the same course and dates.
C- Three extra free seats are offered on 8 candidates on the same course and dates.
D- Four extra free seats are offered on 10 candidates on the same course and dates.
E- Five extra free seats are offered on 12 candidates on the same course and dates.
Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).
If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.
PAYMENT POLICY
Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.
COPYRIGHT
© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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