Search

Seminars

Successful Negotiating Skills, Strategies & Tactics



Introduction:


negotiations involving multiple issues and parties, to negotiating online. To ensure practical relevance and develop critical negotiation skills, you will apply the content in actual negotiation exercises. You will be able to know about the following highlights:

 

  • Identifying your personal negotiation style, its strengths and areas for improvement
  • Styles and types of negotiations: how to choose among varying approaches and responses
  • Analyzing the negotiation situation and deciding on an appropriate strategic approach
  • Preparing for negotiations: establishing your objectives, priorities and limits
  • Identifying and strengthening your power base
  • Interests, issues and positions: assessing what you really need and avoiding positional traps
  • How to open a negotiation effectively without giving away too much
  • Managing two-party negotiations
  • Managing team negotiations
  • Managing complex multi-party, multi-interest negotiations

Course Objectives:


By the end of this course, delegates will be able to:

 

  • Improve your negotiation planning by identifying key issues and goals
  • Design appropriate strategies for the negotiation situation
  • Build negotiating power by developing alternatives
  • Detect and steer clear of psychological traps
  • Evaluate the objectives, strengths and weaknesses of those with whom you negotiate
  • Identify the advantages and risks of competition and cooperation
  • Negotiate effectively in one-on-one and multi-party settings
  • Navigate the unique challenges of online negotiations
  • Deal constructively with ethical dilemmas
  • Prepare and manage effective negotiations
  • Employ the concessions management process with minimum loss while preserving good relationships with the counter party
  • Assess their own negotiating strengths and weaknesses and those of the other side
  • Use a range of negotiating tactics and master the rule of halves
  • Devise long lasting and mutually profitable agreements on a timely basis
  • Prepare and manage team negotiation

Who Should Attend?


Managers, Executives, Managers, Team Leaders, Superintendents, Chief Engineers, Senior Engineers, Newly Qualified Engineers, Plant Managers, Project Managers, Quality Managers, Technical Managers, Supervisors, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Supervisors, Department Heads, Engineers, Foremen, anyone in managerial and administrative positions, Engineering Professionals, Project and Design Engineers, Technical Operational Staff, Technical Sales Staff, Research and Development Professionals, Technical Personnel, Maintenance and Supervisory Managers, Maintenance Planning Staff, Technical Managers, Project team members

Course Outline:


What Negotiation is Really All About?

  • The many faces of a negotiation
  • Some negotiation philosophies
  • Historical retrospectives on negotiation
  • The reasons behind the urge for being a good negotiator as a business entrepreneur
  • Persuasion versus negotiation
  • The stages of persuasion
  • Braham's negotiation tips

 

Setting the Stage and the Face-to-Face Negotiation

  • Establishing good rapport with the other party
  • Understanding your own personal strengths and weaknesses
  • Characteristics of a good negotiator
  • The five stages of the negotiation process
  • Barriers to effective negotiation
  • The probe negotiation technique
  • How to develop negotiation skills
  • Getting ready to negotiate
  • Best /Worst Alternative to a Negotiated Agreement (BATNA and WATNA)
  • Identifying your conflict negotiation style
  • The uses of negotiation styles

 

Sales and Commercial Negotiation at Work

  • Selling versus negotiating
  • The buyer’s decision process
  • The spin questioning strategy (uncovering needs)
  • Influencing the customer’s choice
  • Understanding how people make choices
  • Influencing decision criteria
  • The concept of 'hard' and 'soft' differentiators
  • Addressing and overcoming the customer’s final fears
  • Strategies for the resolution of concerns

 

The Critical Rules of Negotiation

  • Different levels of negotiation rules
  • The importance of preparing 'the envelope of negotiation'
  • How to prepare 'the envelope of negotiation'
  • Mastering the 'rule of halves' during the negotiation process
  • Negotiating reflexes you need to develop

 

Concession Management

  • Setting a concession making timeline
  • Defining and sorting negotiable issues and creating alternatives
  • Developing contingencies
  • Measuring your negotiation relative outcome using a grade point average
  • The most common negotiating mistakes

 

Team Negotiation and Negotiation Tactics

  • Team leadership
  • Choosing your negotiating team
  • Advanced negotiation tactics

COURSE LOCATIONS

Code From To City Fee
SSPD24 23 Feb 2020 27 Feb 2020 Salalah US$ 4000 Book
SSPD24 26 Apr 2020 30 Apr 2020 Dubai US$ 4200 Book
SSPD24 01 Jun 2020 05 Jun 2020 London US$ 5000 Book
SSPD24 03 Aug 2020 07 Aug 2020 Jakarta US$ 5500 Book
SSPD24 26 Oct 2020 30 Oct 2020 Bali US$ 5500 Book
SSPD24 07 Dec 2020 11 Dec 2020 Bangkok US$ 4500 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.