Introduction:

The course is intended for professionals in IT technical and non-technical work areas who need to acquire a high competency in IT project management including project control, documentation, tools and processes. IT Projects are difficult as they demand constant attention and control. IT projects now live in an agile world where things can happen and the project manager must react and deal with these situations. The course is designed to provide the competencies needed to work within the IT project environment. This course will feature:

• Comprehensive understanding of the various processes of IT project management
• Advanced set of project management tools & techniques for IT project application at the workplace
• Working templates, forms and checklists relevant for use in IT projects at their place of work
• Understand core IT Project management concepts and applications
• Appraising the value and role of the IT Project Manager

Course Objectives:

By the end of this course, delegates will be able to:

• Understand project management lifecycle, methodology and terminologies
• Apply project templates for IT project management and control
• Anticipate possible project problems, opportunities, action steps, project contingencies & project risks
• Appreciate the use of project management software
• Understand how to implement an IT Project Management Office

Who Should Attend?

Construction Engineers, Senior Construction Engineers, Construction Supervisors, Construction General Supervisors, Construction Project Managers, Engineering Technologists, Supervision Engineer, Inspection Engineers, Civil Inspectors, Foremen, Design Structural Engineers, Planners, Structural Engineers, Material Specialists, Quality Control and Quality Assurance Experts, Architects, Supervision Engineers, Team Leaders, Site Officers and Managers, Mechanical Engineers, Technical Professionals, Field Production Supervisor, Operation Engineers, Clients Representatives, Team Leaders, Supervisors, Section Heads and Managers, Professionals who have an interest in a management position, anyone who wants to become a leader in their work role, Project, Purchasing, Finance & Production Officers and personnel, technical professionals including those in Maintenance, Engineering & Production, Secretaries, clerks, administrative and support staff

Course Outline:

Background for an IT Project Manager

• IT  project life cycle: initializing, planning, execution, monitoring & controlling and closing processes
• Waterfall to Agile Project in IT
• Stakeholder conflicts of interest and how to resolve them
• Selecting project manager and team members
• The role of a Project Management Office (PMO)
• IT Project Leadership, Conflict and Motivation Styles

Project Initializing and Planning

• Decomposing a project (business) need
• Appraising IT project investments, tangible and intangible quantification techniques
• Developing the IT Requirements
• Developing the Project Schedule
• Estimating and agreeing the project resources
• Analyzing the project plan

Managing the Project

• Resource planning, resource scheduling and resource levelling
• Determining roles and responsibilities for team members
• Risk and Issue Management, identifying and controlling
• Issue and change management processes
• Controlling the Project Status
• Managing project vendors

Executing the Project

• Executing the project plan
• Distribute project information to stakeholders, management and technical reports
• The change control system (change management plan)
• Project performance measurement
• Create performance measurement report
• Baseline techniques / Earned Value Analysis (EVA)

Closing the Project

• Validating the Scope
• Contract close-out administration - procurement audits
• Verifying the Product
• Monitoring Customer Satisfaction

COURSE LOCATIONS