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Seminars

Persuasive Communication & Negotiation Skills Masterclass



Introduction:


The course is designed to equip participants with the understanding and confidence to communicate and negotiate with; clients, customers, suppliers, and other business associates. Participants will be exposed to group negotiations and one-to-one exercises which will enable them to communicate effectively, negotiate successfully and enhance business performance.

Course Objectives:


By the end of this course, delegates will be able to:

 

  • Create win-win results through successful negotiations
  • Utilize NLP tools and techniques to enhance communication
  • Develop effective presentation skills
  • Use effective communication skills
  • Employ dynamic and engaging interpersonal skills
  • Manage a range of difficult situations and challenging people
  • Develop the art of report writing

Who Should Attend?


Managers, Executives, Managers, Team Leaders, Superintendents, Chief Engineers, Senior Engineers, Newly Qualified Engineers, Plant Managers, Project Managers, Quality Managers, Technical Managers, Supervisors, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Supervisors, Department Heads, Engineers, Foremen, anyone in managerial and administrative positions, Engineering Professionals, Project and Design Engineers, Technical Operational Staff, Technical Sales Staff, Research and Development Professionals, Technical Personnel, Maintenance and Supervisory Managers, Maintenance Planning Staff, Technical Managers, Project team members

Course Outline:


  • Theories of behavioral and interpersonal relationship
  • Types and uses of communication
  • The need to communicate
  • Barriers to communication
  • Report writing and effective presentation skills
  • Managing difficult people
  • Identifying methods and techniques of applying assertiveness effectively
  • NLP (Neuro Linguistic Programming)
  • Use of the key skills, tactics and behavior for effective negotiation
  • Characteristics of a successful negotiator
  • Preparing and developing the optimum strategy and productive negotiating parameters
  • Creating "Win-Win" opportunities
  • Anticipating how to deal with rejection and impasse
  • Identifying your own optimum negotiating style, and how to employ to the best effect
  • The essential skills of negotiation
  • Creating lasting commitment to agreement

COURSE LOCATIONS

Code From To City Fee
SSPD16 10 Feb 2020 14 Feb 2020 Barcelona US$ 5500 Book
SSPD16 13 Apr 2020 17 Apr 2020 Bangkok US$ 4500 Book
SSPD16 08 Jun 2020 12 Jun 2020 Jakarta US$ 5500 Book
SSPD16 09 Aug 2020 13 Aug 2020 Cairo US$ 3900 Book
SSPD16 05 Oct 2020 09 Oct 2020 Tokyo US$ 6000 Book
SSPD16 21 Dec 2020 25 Dec 2020 London US$ 5000 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.