Introduction:

Building effective management skills can help your managers and your organization succeed even in challenging economic times. Managers can make or break an organization. Their unique role in the organization’s success cannot be overlooked; managers have a large influence on employees’ behavior, efforts and performance through the use of effective management skills. Without skilled managers, teams don’t function efficiently, employee morale suffers and productivity drops. Yet many people often find themselves thrust into managerial positions before having the chance to develop the skills and know-how to perform well in the role. This workshop is specially designed to close the skill gap so that the managers can perform at the highest level to bring in the best results for the organization.

This program is about exploring and mastering skills that will comfortably take delegates to the next level of competence. It begins with practical insights into leadership and behavioral styles and then quickly moves into core competencies needed in managing organization, people and change. This program will enhance your management skills in order to motivate your team members by projecting a charismatic and inspiring approach to your role. With practical insights into managerial and behavioral styles, you will explore the core competencies needed in effectively managing in an organization, managing people and managing change. You will;

• Have good clarity on the role and responsibilities as a manager and a leader
• Explain what is required to be effective in the role
• Manage themselves as a leader well
• Manage people well
• Manage tasks well
• Manage performance well

Course Objectives:

By the end of this course, delegates will be able to:

• Clarify your role as leader and manager
• Know the importance of character in management
• Know the four dimensions of behavioral style
• Embrace six core functions of effective managers
• Discuss the ten key elements used by major organizations to achieve business excellence
• Understand how to implement a successful strategy
• Understand the need to take responsibility for leading change
• Understand how to be a Champion of Change

Who Should Attend?

Team Leaders, Managers, Superintendents, HR Officials, T&D Personnel, General Supervisors, Executives, Supervisors, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, OE Champions, Chief Executive Officers, Directors, Company Secretaries, Presidential Advisors, Ministerial Advisors, Board Advisors, Chief Financial Officers, Board Members, Heads of Department, Directors of Human Resources, Directors of Business Development, Strategic Advisors, Senior Managers, Project Directors, Engineers, any person needs to acquire managerial and leadership skills

Course Outline:

The Leader in You

• Taking a world view
• The value of management training
• Define the terms “leadership” and “management”
• The role of character in management
• The four dimensions and characteristics of behavioral style
• Your own behavioral style and the strengths of  three other styles
• The functions of a 21st Century Manager

Developing Personal Excellence

• Your personal operating system
• Maximizing personal productivity
• Developing critical personal networks
• Getting the most out of meetings
• Establishing Direction
• Developing ten key elements for business excellence
• Analyzing your organization’s external environment
• Understanding your market
• Missions, visions and success factors
• The impact of organizational culture
• Ensuring regulatory issues are known and understood

Encouraging Your People to Give Their Best

• Two main factors of leadership
• Recruiting and selecting people
• Establishing expectations
• Building capacity in your people
• Tracking and appraising performance
• Creative problem solving
• Introduction to teamwork

Making the Best of Your Resources

• Your resources
• The cost of (poor) quality – getting things wrong
• Using technology to achieve maximum impact
• Exploring and managing risks
• Minimizing environmental impact

Achieving Results Your Customers Will Value

• Focusing on customers
• Defining and managing business processes
• Creating innovation where you work

Achieving Results Your Customers Will Value 

• Focusing on customers
• Defining and managing business processes
• Creating innovation where you work

Facilitating Change

• Managing Change
• Systems Thinking
• Organizing for Change
• Post Course Action Plan
• About the ILM assignment
• My personal development
• My organization development

COURSE LOCATIONS