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The level of competition in current business environments requires a focus on practices that assist in management of personal and work group tasks, priorities and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective and efficient management of project work, establishing priorities and meeting deadlines and is an important part of customer service.

By the end of this course delegates will be able to:

• Develop skills necessary to get assigned work completed on time
• Recognize the internal and external influences on our daily work
• Apply basic planning project tools to plan work strategy
• Develop strategic management techniques to implement change
• Identify how to establish and maintain task deadlines
• Demonstrate proper communications in task management
• Create a personal work style and interdependent work with others
• Integrate the characteristics of colleagues who assist in our work assignments
• Develop positive interpersonal techniques for better management of our work
• Apply basic management knowledge and skills to manage stakeholders
• Prepare for change which results from innovation and improvements
• Demonstrate effective and efficient leadership in the organization
• Complete tasks on time, on budget and exceeding customer expectations
• Develop skills in managers which will raise the capability, skill and morale of themselves and colleagues
• Prepare to deal with change task contingencies
• Demonstrate organizational and personal planning capabilities
• Appraise performance of self in personal and team interactions

Executives, Managers, Supervisors, Team Leaders, Superintendents, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Management Professionals, Coordinators

Introduction of Work Task Concepts

· Introductions, course purpose, goals and objectives

· Understanding the role of self-management in managing tasks

· Overview and context of management of tasks

· Identifying some reasons for the current focus on managing tasks

· Understand how work is accomplished in organizations

· Identifying the role of strategic management in leadership of tasks

· Understanding the role of organization type in task management

Importance of Planning in Management of Tasks

· Integrating a scope, work structure and management plan in assignments

· Learning to identify and manage stakeholders

· Identifying risk techniques that affect tasks, priorities and deadlines

· Understanding how to develop clarity in purpose and objectives in task assignments

· Identifying the skills necessary to lead and manage work tasks

Setting Priorities and Deadlines in our Time Management

· Using the manner we approach work as an initial time management plan

· Planning for time management, scheduling and meeting deadlines

· Integrating time management into development of priorities

· Making the most from meetings, e-mails, interruptions and transition time

· Developing a personal plan, with a “to do” list and priorities

· Dealing with time wasters, procrastination and bosses

Skills required to Deal with People in our Work Assignments

· Identifying skills required to obtain the help of others on tasks

· The importance of understanding our ways of working with others

· The importance of interpersonal skill in accomplishment of tasks

· Identifying interpersonal work styles of self and other

· Understanding task flexibility and versatility in people leadership

Personally Managing Tasks to Implement Change

· Learning techniques to use communication for success in tasks

· Understand the characteristics of proper communication

· Identifying methods to deal with human change patterns

· Developing a personal plan to become more effective with self-management

· Dealing with some people who struggle with change