Search

Seminars

Managing & Leading in a Multi-Cultural Work Environment



Introduction:


How do you develop leadership skills that transcend cultural, religious, educational, gender and economic borders? How do you work with people from all over the world in one team or company, treat them all with respect and still inspire them to effective co-operative action towards a common purpose?

 

This course aims to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multi-cultural workplace; and finally to become more self-aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. This is a vital course for any manager or leader working in a multi-cultural workplace. This course will feature:

 

  • Develop your multi-cultural leadership & management skills in a fun & informative learning environment
  • Discover best-practice in diversity management & multi-cultural communication
  • Appreciate current business issues related to managing & leading in a multi-cultural workplace
  • Strategies for improving your cross-cultural communication
  • Ways to ensure success and limit failure with international assignments.

Course Objectives:


By the end of this course, delegates will be able to:

 

  • List Hofstede’s five value dimensions
  • Explain the meaning of each of the five value dimensions
  • Illustrate examples of stereotypes and stereotyping
  • Differentiate between transformational & transactional management
  • Formulate a business case for cultural diversity in their workplace

Who Should Attend?


Team Leaders, Managers, Superintendents, HR Officials, T&D Personnel, General Supervisors, Executives, Supervisors, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, OE Champions, Chief Executive Officers, Directors, Company Secretaries, Presidential Advisors, Ministerial Advisors, Board Advisors, Chief Financial Officers, Board Members, Heads of Department, Directors of Human Resources, Directors of Business Development, Strategic Advisors, Senior Managers, Project Directors, Engineers, any person needs to acquire managerial and leadership skills

Course Outline:


The Meaning of Culture

  • Our world today - the importance of demographics
  • What is culture?
  • Dimensions of culture
  • Hofstede’s five value dimensions
  • Understanding globalization
  • Workplace and organizational culture

 

The Psychology of Culture

  • Understanding personality
  • Stereotypes and stereotyping
  • Motivation and culture
  • Multi-cultural communication
  • Body-language and culture
  • Multi-cultural negotiation

 

Leadership & Management

  • Theories of leadership & management
  • Transformational & transactional management
  • Developing a global mindset
  • Culture and strategy
  • Managing in multi-national companies
  • Multi-cultural teams and teamwork

 

Managing Diverse Employees in a Multi-Cultural Workplace

  • The business case for cultural diversity
  • Managerial roles in diversity
  • Discovering cultural advantage
  • Diversity and teams
  • Nationalization programs
  • Providing feedback and performance appraisal in a multi-cultural workplace

 

Current Issues in International Business

  • International assignments and global career development
  • Culture shock and global working
  • International Human Resource issues
  • Culture and decision-making
  • Personal action planning

COURSE LOCATIONS

Code From To City Fee
ML26 24 Feb 2020 28 Feb 2020 Kuala Lumpur US$ 4500 Book
ML26 13 Apr 2020 17 Apr 2020 Bangkok US$ 4500 Book
ML26 22 Jun 2020 26 Jun 2020 London US$ 5000 Book
ML26 03 Aug 2020 07 Aug 2020 Bali US$ 5500 Book
ML26 04 Oct 2020 08 Oct 2020 Alexandria US$ 3900 Book
ML26 27 Dec 2020 31 Dec 2020 Dubai US$ 4200 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.