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Seminars

Leadership & Management Skills for Supervisors

Introduction:

As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. This course will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team leadership and management skills.

· The key team leadership and management skills, and when to use them

· How to motivate and coach teams to higher performance

Who Should Attend?

Executives, Managers, Supervisors, Team Leaders, Superintendents, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers

Course Objectives:

By the end of this course delegates will be able to:

Understand the difference between managing and leading
Explore the main drivers of leadership and management success
Create a personal development plan based on the above skills
Develop interpersonal skills that help you communicate, listen and handle conflicts
Become more effective at influencing others
Accomplish goals and control outcomes when dealing with staff, peers, management and other departments
Learn how to work with groups and teams to solve problems and accomplish projects
Hold performance discussions that result in changed behavior and enhanced productivity
Analyze your own style of behavior and recognize your strengths/weaknesses
Understand the key leadership and management skills, including:

Goal-setting and motivation
Impact and influence
Customer service
Emotional intelligence
Delegation
Time management
Listening, feedback, appraisal and learning
Managing conflict and challenge
Performance management
Reporting up (how to manage your boss)
Profit and loss
Coaching for performance
Change and transition
Personal development

Course Outline:

Leadership

· The history of leadership

· The difference between leadership and management

· How leadership drives performance

· The leadership cycle: daily, weekly, monthly

· Leadership toolbox: the key leadership and management skills

· Personal leadership inventory

Leadership Purpose

· Vision and mission

· Purpose and potential

· Presentation skills and personal impact

· Mindset and resilience

· How to create alignment: personal, team and business goals

· Connecting with customers (internal and external)

Team Power

· Mindset and motivation

· Limiting beliefs and other brakes on performance

· Emotional intelligence and influence

· Teamwork and trust

· Deep listening

· Reflection and learning

Team Performance

· Effective delegation

· Coaching for performance: theory

· Coaching for performance: practice

· Team coaching

· Mission control: managing people and projects

· Time management and profit

Empower Yourself & Your Team

· How to empower yourself and your staff

· What leadership is from the supervisor’s point of view

· How to build credibility and trust

· Analyzing effective listening processes and skills

· Learning participative leader skills and techniques

· The three steps of the continuous performance appraisal process

· Coaching, mentoring and how to give constructive feedback

· Decision-making tools for effective leadership

· How to apply problem solving techniques to solve actual problems

· Teams vs. work groups: learning to lead and build personal effectiveness

COURSE LOCATIONS

Code	From	To	City	Fee
ML07	13 Jan 2020	24 Jan 2020	Kuala Lumpur	US$ 7500	Book
ML07	15 Mar 2020	26 Mar 2020	Cairo	US$ 6500	Book
ML07	11 May 2020	22 May 2020	Istanbul	US$ 7500	Book
ML07	20 Jul 2020	31 Jul 2020	London	US$ 8000	Book
ML07	13 Sep 2020	24 Sep 2020	Dubai	US$ 7000	Book
ML07	16 Nov 2020	27 Nov 2020	Jakarta	US$ 8500	Book

DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE
info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA
info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt
info@petrogas-training.com

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.

TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.

TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.

ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.

ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies

PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well

FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.

SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.

REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).

CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.

PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.

COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.