Introduction:

This course has been recently updated to fully prepare you for the 2016 PMP exam changes. During it, you will learn how to improve your project planning methodology and project task scheduling to get the most out of your critical IT resources. We will utilize project case studies that highlight information technology services as deliverables. This course follows the basic project management structure from the PMBOK Guide and also provides specific techniques for success with information assurance initiatives. Throughout the course, we will cover all aspects of IT project management from initiating and planning projects through managing cost, time, and quality while your project is active, to completing, closing, and documenting as your project finishes. The project management process is broken down into core process groups that can be applied across multiple areas of any project, in any industry. The course will cover in-depth how cost, time, quality, and risks affect the services we provide to others. It will also address practical human resource management as well as effective communication and conflict resolution. You will learn specific tools to bridge the communications gap between managers and technical staff.

Course Objectives:

By the end of this course, delegates will be able to:

• Recognize the top failure mechanisms related to IT projects, so that your projects can avoid common pitfalls
• Create a project charter which defines the project sponsor and stakeholder involvement
• Document project requirements and create requirements traceability matrix to track changes throughout the project lifecycle
• Clearly define the scope OS a project in terms of cost, schedule and technical deliverables
• Create a work breakdown structure defining work packages, project deliverables and acceptance criteria
• Develop a detailed project schedule, including critical path tasks and milestones
• Develop a detailed project budget including cost baselines and tracking mechanisms
• Develop planned and earned value metrics for your project deliverables and automate reporting functions
• Effectively manage conflict situations and build communication skills with your project team
• Document project risks in terms of probability and impact, assign triggers and risk response responsibilities
• Create project earned value baselines and project schedule and cost forecasts

Who Should Attend?

IT Engineers, IT Professionals, IT Directors, Engineers, IT Project Managers, IT Auditors, IT Compliance Managers, IT Coordinators, IT Support Managers, IT Officers, IT Support Specialists, IT System Administration, Technical Support Professionals, Chief Information Officers, Chief Risk Officers, Information Assurance Officers, Program Managers, Network Systems Analysts, Government Program Managers, R&D Project Managers, Software and System Developers, Chief Security Officers, Security Specialists, Chief Information Security Officers, Directors of Security, Security Architects, Security Operation Center Managers, Security Consultants, Security Managers, Security Auditors, Security Directors, Systems Administrators, Incident Response Analysts, Business Owners, Security Analysts, Security Systems Engineer, Network Architect, Operations Managers, Risk Management Professionals, Network Administration Professionals, Application Developers, Application Support Analysts, Application Engineers, Associate Developers, Technology Officers, Information Officers, Help Desk Specialist, Help Desk Technician, Database Administrators, Network Architects, Network Engineers, Network System Administrators, System Analysts, System Architects, System Designers

Course Outline:

Project Management Structure and Framework

• Definition of terms and process concepts
• Group processes
• Project life cycle
• Types of organizations
• PDCA cycle

Project Charter and Scope Management

• Formally initiating projects
• Project charters
• Project scope development
• Work breakdown structures
• Scope verification and control

Time and Cost Management

• Process flow
• Task lead and lag dependencies
• Resource breakdown structures
• Task duration estimating
• Critical path scheduling
• Cost estimating tools
• Cost vs. quality
• Cost base lining
• Earned value analysis and forecasting

Communications and Human Resources

• Acquiring and developing your project team
• Organizational dependencies and charts
• Roles and responsibilities
• Team building
• Conflict management
• Interpersonal communication skills
• Communication models and effective listening

Quality and Risk Management

• Cost of quality
• Quality metrics
• Continual process improvement
• Quality baselines
• Quality control
• Change control
• Risk identification
• Risk assessment
• Time and cost risks
• Risk probability and impact matrices
• Risk modeling and response

Procurement, Stakeholder Management and Project Integration

• Contract types
• Make vs. buy analysis
• Vendor weighting systems
• Contract negotiations
• Stakeholder communication and stakeholder management strategies
• Project execution
• Monitoring your projects progress
• Finalizing deliverables
• Forecasting and integrated change control

COURSE LOCATIONS