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Seminars

ISO 17025 Laboratory Management System (LMS)



Introduction:


All laboratories need to have sound business processes to enable them to deliver technically sound calibrations and tests to their clients. When a laboratory is seeking to have its competence recognized through accreditation by the United Kingdom Accreditation Service, these processes must also enable the laboratory to meet the requirements of ISO/IEC 17025. This course enables participants to be familiar with the basic concepts of implementation and management of a laboratory management system (LMS) as specified in ISO/IEC 17025. The participant will learn the different components of a LMS, including the quality manual, policy, required procedures, management review, internal audit and all the factors that can influence test and/or calibration results performed by a laboratory. This course enables participants to learn about the best practices for implementing and managing a laboratory management system (LMS) as specified in ISO/IEC 17025, as well as best practices for implementing quality controls. The participants will learn the different component of this standard, including the quality manual, policy, required procedures, management review, internal audit and all the factors that can influence test and/or calibration results performed by a laboratory.

Course Objectives:


By the end of this course, delegates will be able to:

 

  • Understand the fundamentals of laboratory management
  • Know the key components of a laboratory management system in accordance with ISO/IEC 17025
  • Introduce the concepts, approaches, methods and techniques allowing to effectively manage a LMS
  • Understand the relationship between a laboratory management system, including quality management, controls and compliance with the requirements of different stakeholders of the organization
  • Understand the management and technical requirements of ISO/IEC 17025
  • Understand the implementation of a laboratory managements system in accordance with ISO/IEC 17025
  • Understand the requirements of ISO/IEC 17025
  • Know the concepts, approaches, methods and techniques allowing to effectively manage a Laboratory Management System
  • Acquire the necessary knowledge to contribute in implementing a laboratory management system (LMS) as specified in ISO/IEC 17025
  • Understand and Interpreting the requirements of ISO 17025 standard with clarity
  • Be familiar with the principles of testing and calibration
  • Be able to develop, implement and maintain management system based on ISO 17025
  • Conduct initial gap analysis at respective organizations
  • Learn how to plan, prepare, conduct, report and follow up an internal audit
  • Understand how to apply the framework for any type of laboratory, company or culture

Who Should Attend?


Managers, Team Leaders, Line Managers, Superintendents, OE Champions, Quality and Project Managers, Supervisors, Executives, Internal and External Auditors, Members of IT Team, Health & Safety Managers, Risk Managers, Business Process Owners, Business Finance Managers, Business Risk Managers, Regulatory Compliance Managers, Project Managers, Continuity, Risk, Quality, IT and Environmental Managers, Anyone involved in the system development, implementation and maintenance, Regulatory Affairs Managers, Consultants, Anyone who is involved in ISO standards, Laboratory professional wanting to gain a comprehensive knowledge of the main requirements of ISO/IEC 17025, Staff involved in the implementation of the ISO/IEC 17025 standard, Managers responsible for implementing a Management System

Course Outline:


  • Introduction to ISO/IEC 17025
  • Introduction to management systems and the process approach
  • General requirements: presentations of the clauses 4 and 5 of ISO/IEC 17025
  • Implementation phases of the ISO/IEC 17025 framework
  • Continual improvement of laboratory management
  • Conducting an ISO/IEC 17025 accreditation audit
  • Laboratory structure to ensure integrity and competence
  • Exercise: organization chart and report back
  • Quality management system as a framework for the business processes and the role of ISO 17025
  • Exercise: job descriptions of QM and TM and report back
  • Laboratory facilities
  • Services and supplies
  • Ensuring competence: equipment and  personnel 
  • Tenders, contracts and requests – the review process
  • Subcontracting 
  • Ensuring competence – test and calibration methods
  • Content of a test method and  validation
  • Exercise continued and report back
  • Documentation and documentation control process
  • Documentation control and content of a procedure and report back
  • Handling of samples and items from customers for calibration and test 
  • Sample/item handling process and booking in of samples/items
  • Performance of calibrations and tests
  • Management controls
  • Audit program and test - calibration method audit  and report back
  • Identifying potential and actual non-conforming work
  • Proforma production via brainstorming
  • Process of recording and storage and retrieval of records
  • Reporting results to client including opinions and  interpretations
  • Complaints process and records and report back
  • UKAS assessment and the roles of the QM and TM 
  • Implementing requirements from ISO/IEC 17025
  • Documentation of a LMS
  • Monitoring and reviewing process
  • Conducting an ISO/IEC 17025 audit
  • Steps towards accreditation

COURSE LOCATIONS

Code From To City Fee
ISO12 09 Feb 2020 13 Feb 2020 Cairo US$ 3900 Book
ISO12 27 Apr 2020 01 May 2020 Barcelona US$ 5500 Book
ISO12 01 Jun 2020 05 Jun 2020 Bali US$ 5500 Book
ISO12 03 Aug 2020 07 Aug 2020 London US$ 5000 Book
ISO12 26 Oct 2020 30 Oct 2020 Istanbul US$ 4500 Book
ISO12 13 Dec 2020 17 Dec 2020 Doha US$ 4000 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.