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Seminars

Developing Core Skills for Administrators & Secretaries

Introduction:

This course aims to help you raise your efficiency levels and develop skills that will help you build your career. You’ll develop core skills needed for success. These skills will help you improve your confidence and ability to work on your own or as part of a multi-disciplinary project team. You will learn essential tools for personal development in five key areas:

Personal effectiveness
Interpersonal communications
Contributing to a team
Self-discipline & emotional control
Results-oriented time management

Course Objectives:

By the end of this course delegates will be able to:

Give you a ‘brain train’ to improve your effectiveness at work
Improve your reading and note-making skills
Develop useful note-making skills and show how to link these to your reading
Teach you to use and apply simple memory systems
Build your self-esteem and confidence when dealing with teams, individuals and difficult problems and situations
Show you ways to manage your time and plan for results
Develop core skills to help raise efficiency and achieve success
Improve self-belief and self-confidence when working alone or as part of a team
Learn faster and more effective business reading skills and note-making skills (using mind maps)
Learn to use simple memory systems to remember information
Learn simple techniques to help manage time & plan for results
Learn problem-solving methods that can be applied systematically to difficult challenges
Be able to ‘think through’ situations clearly and logically, and be better able to ‘be heard’ and to make decisions

Who Should Attend?

Administrative Personnel, Supervisors, Administration Officers, Administrators, Secretaries, Administrative Personnel, Clerks, Document Controllers, Executive Secretaries, Administrative Assistants, Assistant Controllers, Data Loaders, Camp Admins, Projects Administrators, Technical Assistants, Office Managers, existing or prospective office managers, senior administrators and supervisors of junior level employees, anyone involved in office management and administration skills and practices

Course Outline:

Personal Effectiveness

· Your Brain Skills: The Brains behind a Business

· Thinking about reading

· How to be a 'successful' reader

· Reading strategies: the theory

· Thinking about note-making

· How to make notes quickly and effectively using mind mapping

· Practice using mind mapping

Personal Effectiveness

· Reading at work

· Combining fast reading and mind mapping skills to increase effectiveness

· Memory magic: introduction to memory systems

· Memory linking

· Memory journeys

· Remembering names and numbers

· Memory at work

Effective Inter-Personal Communications

· Barriers - and their solutions

· Body language/building rapport

· Keys to relationships

· Self-image and self esteem

· Getting your point across: know what to say and when to say it

· Managing feelings; managing other people

· Listening and questioning

Time Management, Planning & Problem Solving

· Results-orientated time management

· Outcome planning for better results

· Can anyone be creative?

· Practical approaches to problem solving

· Prioritisation and planning periods

· Getting things done

· Identifying and dealing with time-wasters

Your Personal Skills-Set

· Your role and job in the context of any organization

· Using Core Skills in the real world

· Thinking and working in groups

· Better meetings

· How to change habits of a lifetime

COURSE LOCATIONS

Code	From	To	City	Fee
AS23	26 Jan 2020	30 Jan 2020	Dubai	US$ 4200	Book
AS23	22 Mar 2020	26 Mar 2020	Alexandria	US$ 3900	Book
AS23	24 May 2020	28 May 2020	Doha	US$ 4000	Book
AS23	06 Jul 2020	10 Jul 2020	Bangkok	US$ 4500	Book
AS23	20 Sep 2020	24 Sep 2020	Sharm el Sheikh	US$ 4000	Book
AS23	16 Nov 2020	20 Nov 2020	London	US$ 5000	Book

DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE
info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA
info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt
info@petrogas-training.com

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.

TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.

TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.

ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.

ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies

PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well

FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.

SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.

REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).

CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.

PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.

COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.