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This course is intended for all professionals who currently work on projects or programs of work, or are occasionally assigned to work as project team members in any business work areas. The course is designed to present the knowledge required to be more effective in your role and to be able to continually deliver successful projects in your organization. There is a larger focus on project management as a method to deliver effectively and efficiently, this course will present the methods and principles to accomplish this. This course is on understanding how to approach projects, the value project management has is delivering successful projects, how to deal with customer issues and project delivery, project selection, planning, estimating, scheduling.

Your success depends on your ability to control key issues that cause many conflicts through the project life cycle: scoping, scheduling and costing. If you fail to plan these issues, you plan to fail. In this course, you will learn new tools and techniques for planning, managing, and balancing these and other key project constraints. The objective is to help you develop workable plans and processes that meet stakeholder needs, while keeping scope, time and budget on track.

By the end of this course, delegates will be able to:

· Understand the practices of project and program management including the ability to manage multiple projects and large complex projects

· Identify and apply the mindset and leadership skills for project managers

· Interpret the way to approach the managing of multiple projects and how this differs from managing single projects

· Identify how to use project management that can advance the way your organization works

· Describe various project management tools and techniques and apply them in different project scenarios

· Understand planning challenges associated with project scope, schedule and budget control

· Learn how to resolve core causes of poor requirements gathering

· Become familiar with tools for shortening and compressing schedules

· Acquire the skills to increase accuracy of time and cost estimates

· Understand the most accurate performance measurement method for progress reporting

· Learn change control to avoid schedule and cost overruns

· Balance project scope, time and costs to increase customer satisfaction

· Identify what it takes to be able to deliver projects on time and to customer satisfaction

· Describe and implement the practice of project and program management principles

· Use and apply the experience with the project and program management tools

· Identify how to be proactive in managing customer and sponsor situations

· Examine how to become a better project leader and communicator in all project situations

· Apply and practice project management in a fun, practical and team orientated environment

· Identify and distinguish the processes involved in managing single project, multiple project and large programs of work

· Collect hands on experience of creating elements of the project plan, project risks and metrics

· Identify how to implement selected or all project management tools and methods for immediate use

· Define what it takes to deliver a project to customer satisfaction and sponsor alignment.

Project managers or engineers who are currently or about to be involved in projects of any size and type, experienced managers and engineers who want a refresher on key project management concepts, tools and techniques, in order to enhance their effectiveness as project leaders, actual or potential project professionals and engineers who directly contribute to projects, candidates who are intending to start managing projects soon or who are about to start managing large programs (multiple projects of work) and need to the able to apply the project management skills quickly and efficiently

Scope, Time & Cost Management Framework

· Key concepts, definitions and core considerations

· Project constraints

· The project life cycle, phases and processes

· Essential documents

Scope Management

· Identifying stakeholders

· Techniques for collecting, analyzing and prioritizing stakeholder requirements

· Defining scope and developing the work breakdown structure

· Practical tips for verifying and controlling scope changes

Time Management

· Defining activity dependencies, constraints and relationships

· Developing network diagrams to determine schedule risk

· Estimating method advantages and disadvantages

· The role of teamwork in developing a workable schedule

· Variance analysis and other techniques for monitoring and controlling schedule

Cost Management

· Estimating techniques

· The roles of estimating accuracy types

· Determining a reasonable budget

· Identifying factors and risks that may lead to cost overruns

· Taking corrective actions to bring expected cost overruns within acceptable limits

· Using earned value analysis to measure performance

What It Takes to Become a Project Manager

· Understand the characteristics of a project and program manager

· What traits do the best project managers have and how to develop these

· What should a project manager look for in developing an effective project team

Managing Multiple Projects

· Understanding how many projects can one Project Manager handle and how to do this

· Defining the keys to managing multiple projects and how to accomplish this

· Identifying the project management process and steps to assuring key stakeholders that the project is under control

· How to identify and deal with difficult personality types on multiple projects

· How to deal and manage change when dealing with multiple projects

· Understanding the steps in successfully delegating work on projects

Developing and Controlling the Project Plans

· Understanding the elements that make a good schedule

· Understanding the common pitfalls to avoid when making a project schedule

Managing Change

· Understand how to be proactive in managing change

· Understand how to avoid major project problems

· Understand what to do if the project is behind schedule or over budget

· What is the proper way to manage a customer when change requires extra budget or time

Wrapping up the Project

· Understand the right way to complete a project

· Identify the best method of transitioning projects to the customer

· Understand how to make the best use of lesson learnt

· Understand how can to turn a complicated project into a major success

· How well should the project manager know the customer and understanding why it matters

· Understanding strategies on how project managers can improve the relationship with their customers