Communication & Planning Skills
for Administrative Executives
Introduction:
Good
communication and planning skills are essential qualities for administrative
professionals to enable an organization to run smoothly. This comprehensive
course elaborates on two key areas: good interpersonal working relationships to
get the best out of other people, for example in teamwork, delegation,
assertiveness, meetings and supporting presentations, and effective use of
time, for example in setting priorities, managing interruptions, planning
projects, developing efficient working practices and writing clearly. This
interactive course is designed to help the candidates review and develop these
skills so that they can enhance not only their own effectiveness but also that
of their immediate colleagues and teams. The course focuses specifically on:
· Face-face communications (both one-to-one and in small
groups)
· Telephone skills, teleconferencing and remote
communications
· Written communications (including writing e-mails,
letters, reports and instructions)
· Meetings skills and supporting presentations
· Interpersonal and influencing skills
· Personal planning and time-management skills
· Project planning and monitoring
Course
Objectives:
At the end of this seminar participants will:
· Review
and develop their communication, interpersonal and planning skills and their
appreciation of the principles involved
· Take
stock of their current approaches and decide on initiatives to enhance
communication and planning within their own teams/sections
Who
Should Attend?
Administrative
personnel, Supervisors, Administration Officers, Secretaries, Administrative
Personnel, Clerks, Document Controllers, Executive Secretaries, Administrative
Assistants, Assistant Controllers, Data Loaders, Camp Admins, Projects
Administrators, Technical Assistants, Office Administrators & Managers, HR
Officers, PA’s & Secretaries, Records Officers, Events Planners &
Designers, Event Managers, Project Coordinators, Customer Service Personnel,
Procurement Officers, Support Staff, anyone involved in office management and
administration skills and practices
Course
Outline:
Face-to Face Communication and
Interpersonal Skills
Planning & Time Management
Team-Working and Meetings
Managing Information and Written
Communication
Supporting Presentations/Improving
Teamwork and Systems
| Code | From | To | City | Fee | |
|---|---|---|---|---|---|
| AS06 | 10 Feb 2020 | 21 Feb 2020 | Istanbul | US$ 7500 | Book |
| AS06 | 13 Apr 2020 | 24 Apr 2020 | Kuala Lumpur | US$ 7500 | Book |
| AS06 | 21 Jun 2020 | 02 Jul 2020 | Dubai | US$ 7000 | Book |
| AS06 | 10 Aug 2020 | 21 Aug 2020 | Geneva | US$ 9500 | Book |
| AS06 | 11 Oct 2020 | 22 Oct 2020 | Cairo | US$ 6500 | Book |
| AS06 | 21 Dec 2020 | 01 Jan 2021 | Bali | US$ 8500 | Book |
|
DUBAI OFFICE
Ittihad Deira Building, |
USA OFFICE 642 E14 Street,10009-13 Manhattan, New York (NY) USA info@petrogas-training.com |
EGYPT OFFICE 52 General Kamal Hejab Street,Suez Bridge, Cairo, Egypt info@petrogas-training.com |
Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.
Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.
We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.
Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.
A- Have staff trained in the latest training and development approaches
B- Support nationalization and talent management initiatives
C- Have properly trained and informed people who will be able to add value
D- Gain relevant technical knowledge, skills and competencies
A- Develop job related skills
B- Develop personal skills in subject matter
C- Have a record of your growth and learning results
D- Bring proof of your progress back to your organization
F- Become competent, effective and productive
G- Be more able to make sound decisions
H- Be more effective in day to day work by mastering job-related processes
I- Create and develop competency to perform job well
A- 10% discount after 05 candidates’ registration.
B- 15% discount after 10 candidates’ registration.
C- 20% discount after 20 candidates’ registration.
D- 25% discount after 25 candidates’ registration.
E- 30% discount after 30 candidates’ registration
F- Higher discount rates will be offered based on work volume with different clients.
A- One extra free seat is offered on 4 candidates on the same course and dates.
B- Two extra free seats are offered on 6 candidates on the same course and dates.
C- Three extra free seats are offered on 8 candidates on the same course and dates.
D- Four extra free seats are offered on 10 candidates on the same course and dates.
E- Five extra free seats are offered on 12 candidates on the same course and dates.
Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).
If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.
PAYMENT POLICY
Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.
COPYRIGHT
© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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