Certified Quality Manager Program
Become the quality expert for your organization. The Certified Manager of Quality/Organizational Excellence (CMQ/OE) professional is ready to make the right quality related decisions at any level of the organization. This is a certification exam preparation or refresher course. This CMQ/OE certification preparation course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights both multiple choice and constructed response sample questions. Also, candidates will receive course materials and a copy of the CMQ/OE Handbook: Fourth Edition.
By the end of this course delegates will learn about:
· Review the body of knowledge in preparation for the 'ASQ' CMQ/OE examination
· Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts
· Explain, through discussions, the main concepts in each of the BOK elements
· Refine their thinking approach in preparation for the ‘constructed response’ section of the examination
· Practice sample tests
Quality Managers, Quality Assurance Engineers and Officials, Project Managers, Production Managers, Production Supervisors, Product Engineers, Inspectors, Line Leaders, Production Operators, Those with responsibility for implementing quality management systems, Those with an interest in quality management systems, those starting their career in quality management, Corporate Managers, Executive Managers, Senior Managers, Middle Managers, Junior Managers, Human Resource Managers, Board of Directors, Entrepreneurs, individuals who desire to reinforce their skills, knowledge, and capacity to understand the CMQ/OE body of knowledge in preparation for taking the 'ASQ' Certified Manager of Quality/Organizational Excellence Examination.
Introduction
· Body of knowledge
· Preparation tips
· Suggestions for more effective test taking
Organizational Leadership, Teams Strategy Development & Deployment
· Leadership styles
· Teams and team building techniques
· Change management
Strategic Plan Development & Deployment
· Strategic planning models
· Business environment analysis
· Strategic plan deployment
· Organizational performance measurement
Management Elements & Methods
· Principles of management
· Management theories, styles and tools
· Human resources management
· Financial management
· Risk management
· Communication skills and abilities
· Project management
· Project documentation
· Quality system
· ISO and other third party standards
· Other quality methodologies
· Quality philosophies
Quality & Process Management Tools
· The seven classic quality tools
· Mapping the process
· Analyzing the process
· Innovation and creativity tools
· Lean tools
· Theory of Constraints (TOC)
· Basic statistical use
· Statistical analysis
· Process capability
· Qualitative assessment
Customer Focused Organizations
· Customer identification and segmentation
· Internal and external customers
· Customer needs and voice of the customer
· Customer satisfaction and loyalty
· Basic customer service principles
Supply Chain Management
· Supplier selection and communications
· Supplier performance and improvement
· Supplier certification, partnership and alliances
Training & Development
· Training needs analysis and plans
· Training material design and delivery
· Training effectiveness and evaluation
| Code | From | To | City | Fee | |
|---|---|---|---|---|---|
| QM16 | 23 Feb 2020 | 27 Feb 2020 | Alexandria | US$ 3900 | Book |
| QM16 | 26 Apr 2020 | 30 Apr 2020 | Doha | US$ 4200 | Book |
| QM16 | 21 Jun 2020 | 25 Jun 2020 | Amman | US$ 4200 | Book |
| QM16 | 10 Aug 2020 | 14 Aug 2020 | Bangkok | US$ 4500 | Book |
| QM16 | 26 Oct 2020 | 30 Oct 2020 | Barcelona | US$ 5500 | Book |
| QM16 | 27 Dec 2020 | 31 Dec 2020 | Dubai | US$ 4200 | Book |
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DUBAI OFFICE
Ittihad Deira Building, |
USA OFFICE 642 E14 Street,10009-13 Manhattan, New York (NY) USA info@petrogas-training.com |
EGYPT OFFICE 52 General Kamal Hejab Street,Suez Bridge, Cairo, Egypt info@petrogas-training.com |
Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.
Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.
We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.
Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.
A- Have staff trained in the latest training and development approaches
B- Support nationalization and talent management initiatives
C- Have properly trained and informed people who will be able to add value
D- Gain relevant technical knowledge, skills and competencies
A- Develop job related skills
B- Develop personal skills in subject matter
C- Have a record of your growth and learning results
D- Bring proof of your progress back to your organization
F- Become competent, effective and productive
G- Be more able to make sound decisions
H- Be more effective in day to day work by mastering job-related processes
I- Create and develop competency to perform job well
A- 10% discount after 05 candidates’ registration.
B- 15% discount after 10 candidates’ registration.
C- 20% discount after 20 candidates’ registration.
D- 25% discount after 25 candidates’ registration.
E- 30% discount after 30 candidates’ registration
F- Higher discount rates will be offered based on work volume with different clients.
A- One extra free seat is offered on 4 candidates on the same course and dates.
B- Two extra free seats are offered on 6 candidates on the same course and dates.
C- Three extra free seats are offered on 8 candidates on the same course and dates.
D- Four extra free seats are offered on 10 candidates on the same course and dates.
E- Five extra free seats are offered on 12 candidates on the same course and dates.
Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s).
If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.
PAYMENT POLICY
Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.
COPYRIGHT
© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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