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Seminars

Basics of Supervising Security Operations & Functions



Introduction:


This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions. Participant will gain practical skills and techniques that can be implemented immediately back in to the workplace. Course highlights are:

 

  • Conducting risk assessment
  • Managing physical security
  • Access control systems management
  • Patrolling
  • Incident management
  • Conflict resolution
  • Security report writing

Course Objectives:


By the end of this course, delegates will be able to:

 

  • Demonstrate and explain the skills and duties of a confident security officer
  • Explain the relevant legislation/law that impacts the work of a security officer
  • Explain the importance of emergency procedures within the workplace
  • List the safety principles, procedures and policies, which are required within the workplace
  • Apply good communication, customer care and negotiating skills
  • Apply searching, patrolling and scene preservation skills
  • Describe the use of access and egress control within the security officer role

Who Should Attend?


Security Directors and Managers, Security Supervisors, Security Officers, Facility Supervisors, Facility Officers, Facilities Directors and Managers, Health and Safety, Fire personnel, Fire Managers, HSE Officers, Security Personnel and CCTV Operators, Loss Prevention Engineers, Control Center Operators and Supervisors, Emergency Personnel, Emergency Dispatchers, Security Personnel and CCTV Operators, HSE Officers, HSE Engineers & Personnel, HSE Professionals, Emergency Response Team Members, HSE Managers and Auditors, HSE Professionals, Inspectors, Advisors, Auditors, Laboratory Personnel, Process Control Engineers and Technicians, Process Control Designers and Systems Engineers, Instrumentation and Control System Engineers, Plant Engineers, Maintenance Personnel, Maintenance Engineers and Supervisors, Electrical and Instrumentation Supervisors and Technicians, Procurement and Supply Chain Managers, Engineers and Maintenance Personnel, HR and Administrative Supervisors responsible for security

Course Outline:


Introduction to the Duties and Skills of a Security Officer

  • Roles and responsibilities of a security officer
  • Health and safety
  • Awareness of the law
  • Emergency procedures
  • Fire safety
  • Security procedures and policy

 

Specific Duties, Skills and Responsibilities of a Security Officer

  • Crime prevention
  • Access and egress control
  • Patrolling
  • Searching skills
  • Surveillance
  • Children, vulnerable people and disabled people safety
  • Drugs awareness
  • Counter-terrorism
  • Licensing
  • Scene preservation
  • Risk assessments
  • Threat assessments
  • Electronic and physical protection systems
  • Crowd management and control

 

Conflict Management

  • Communication skills
  • Introduction to conflict management skills
  • Emotional responses
  • Preventing conflict situations
  • Managing conflict situations
  • Learning from conflict situations

 

Physical Intervention

  • Physical barriers, lighting, protection, scanning equipment
  • Medical considerations
  • Legal considerations
  • Law and self-defense
  • Disengagement skills
  • Escorting skills
  • Holding and positioning skills
  • Walk drills
  • Physical defense skills

 

Writing Reports and Briefs

  • Introduction to incident investigation
  • Basic patrol reports
  • Notebooks, log books, equipment registers and record keeping

COURSE LOCATIONS

Code From To City Fee
IFS37 13 Jan 2020 17 Jan 2020 Washington DC US$ 5500 Book
IFS37 09 Mar 2020 13 Mar 2020 Marbella US$ 5500 Book
IFS37 25 May 2020 29 May 2020 New Delhi US$ 6000 Book
IFS37 27 Jul 2020 31 Jul 2020 Zurich US$ 6000 Book
IFS37 28 Sep 2020 02 Oct 2020 Kuala Lumpur US$ 4500 Book
IFS37 09 Nov 2020 13 Nov 2020 Hong Kong US$ 5500 Book


DUBAI OFFICE

Ittihad Deira Building,
Al Ittihad Rd, Deira
Dubai,
UAE

info@petrogas-training.com

USA OFFICE

642 E14 Street,
10009-13 Manhattan,
New York (NY)
USA

info@petrogas-training.com

EGYPT OFFICE

52 General Kamal Hejab Street,
Suez Bridge,
Cairo,
Egypt

info@petrogas-training.com
 

COURSE CERTIFICATE

Certificate of Completion will be provided to the candidate(s) who successfully attend and complete the course. Training hours attendance percentage of 75% is required.


TRAINING HOURS

Standard course hours: 8:30 A.M. to 3:30 P.M. Informal discussions: 4:30 P.M. to 5:30 P.M.


TRAINING METHODOLOGY

We use a blend of interactive and hands-on methods, active participation, a variety of instructional techniques, dynamic presentations, individual and group exercises, in depth discussion, DVD’s, role-plays, case studies, examples. All of the information, competencies, knowledge and skills acquired within our training programs, are 100% transferrable to the participants’ workplace.


ASSESSMENT & EVALUATION

Pre-Test and Post-Test Assessment are applied on 5-day and 10-day programs. Also, post course evaluation and candidate’s evaluation are applied to add another level of quality measurement. Candidates’ feedback is highly appreciated to elevate the training service quality.


ORGANIZATIONAL IMPACT

A- Have staff trained in the latest training and development approaches

B- Support nationalization and talent management initiatives

C- Have properly trained and informed people who will be able to add value

D- Gain relevant technical knowledge, skills and competencies


PERSONAL IMPACT

A- Develop job related skills

B- Develop personal skills in subject matter

C- Have a record of your growth and learning results

D- Bring proof of your progress back to your organization

F- Become competent, effective and productive

G- Be more able to make sound decisions

H- Be more effective in day to day work by mastering job-related processes

I- Create and develop competency to perform job well


FREQUENT NOMINATIONS SCHEME

A- 10% discount after 05 candidates’ registration.

B- 15% discount after 10 candidates’ registration.    

C- 20% discount after 20 candidates’ registration.

D- 25% discount after 25 candidates’ registration.

E- 30% discount after 30 candidates’ registration

F- Higher discount rates will be offered based on work volume with different clients.  


SEVERAL NOMINATIONS ON THE SAME COURSE SCHEME

A- One extra free seat is offered on 4 candidates on the same course and dates.

B- Two extra free seats are offered on 6 candidates on the same course and dates.

C- Three extra free seats are offered on 8 candidates on the same course and dates.

D- Four extra free seats are offered on 10 candidates on the same course and dates.

E- Five extra free seats are offered on 12 candidates on the same course and dates.


REGISTRATION POLICY

Nominations to our public courses are to be processed by the client’s Training and/or HR departments. A refund will be issued back to the client in the event of course cancellation or seat unavailability. A confirmation will be issued to the relevant department official(s). 


CANCELLATION POLICY

If a confirmed registration is cancelled less than 5 working days prior to the course start date, a substitute participant may be nominated to attend the same course or a 20% cancellation charge is applied. In case of a no-show, a 100% fee will be charged.


PAYMENT POLICY

Payment is due upon receiving the course confirmation, invoice and/or proforma invoice. However; the fee due can be wire transferred to our bank account directly after course completion. Our bank details are illustrated on the confirmation, invoice and proforma invoice, as well. The above documents can be communicated electronically, i.e., in a soft copy or/and in hard copy based on customer’s request.


COPYRIGHT

© 2017. Material published by PETROGAS shown here is copyrighted. © 2017. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.